Sunday, May 3, 2020

COVID 19 Re-Opening Plan


Amazing Kidz Therapy has continued to closely monitor this unusual situation that we are all facing with COVID19. We have analyzed the advice of the U.S. Dept of State, local authorities and the CDC to assist us in determining what the best next steps are for us to help maintain the safety and well being of our children and therapists. We know how important therapy is to our families and we want to be able to return to the office to provide in person sessions as soon as we feel that it is appropriate and safe. It is with all of the above in consideration, that AKT has made the decision to begin re-opening our office on Monday, May 18th. This re-opening will be gradual, as well as fluid, as we will need to continue to closely monitor the situation. Here is what this re-opening will look like:
-        Only one therapist will be present and seeing clients at a time in the clinic. Each therapist will be treating clients on only one weekday with the following schedule:
o   Miss Kat (OT) – Monday afternoons
o   Miss Brittany (ST) – Tuesday mornings
o   Miss Becky (ST) – Thursday afternoons
o   Miss Ashley (OT) – Friday mornings
-        Therapists will continue to offer Teletherapy sessions on the other days of the week as well as the times they are not in person for sessions, as scheduled. This is an option for those that do not feel comfortable returning just yet and/or are unable to come in at the aforementioned times.

We want to inform all of our families that our staff WILL be wearing face masks. We recognize that this may be scary for some of our children, so we ask that if you are choosing to return to the office that you begin wearing a mask in front of your child to work to desensitizing them. We also encourage you all to wear face masks when in the office. This is for your safety as well as ours.

When choosing an in-person appointment, you will be asked the following questions PRIOR to us taking your child back into a treatment room:
1.      Has anyone in your house been confirmed OR suspected to have COVID19 in the past 14 days?
2.      Have you been in contact with anyone with confirmed OR suspected COVID19 in the past 14 days?
3.      Does anyone within your house have a fever or cough at this time?
4.      Have you or anyone in your house traveled outside of the state in the past 14 days?
If your answer to any of the above is Yes, your child will not be seen in person on that day. We ask that with knowing this in advance, if the answer is Yes, that you do not schedule an in-person appointment until you can answer No to all of the above questions.

Families are asked NOT to come into the building upon arrival. Parents are to call the office from their car when they have arrived in the parking lot. Once it is time for your child’s appointment, the office will call the parent/caregiver to notify them that they may enter. This is to assist with keeping every family socially distancing and not having more than one family in the waiting room at a time.

We are intent on maintaining the highest standards in cleanliness and disinfecting, taking all necessary and preventative steps set forth by healthcare professionals. We are taking additional daily measures to ensure the business in continuously cleaned during business hours, and overnight to the highest sanitary standards during this time. Here is what you can expect from AKT during this time:
1.      In an effort to minimize frequently touched items in which cleaning after each use would be impossible, we have closed the additional waiting room.
2.      We ask no that more than 1 person accompany the child into the clinic. If you have other children with you, we can meet you outside to collect your child and can then bring your child back out to you when their session is complete.
3.      All visitors entering the clinic will have their temperatures taken to ensure that no one is entering with an elevated temp.
4.      All treatment rooms and equipment/toys are being disinfected after each treatment.
5.      A very strict cleaning schedule has been implemented for numerous times throughout the day in all common areas.
6.      We are asking that all parents/caregivers pay over the phone with your credit card PRIOR to beginning your child’s appointment. This can be done when you arrive in the parking lot or ahead of time. We can also run it manually if you have completed a Credit Card Authorization Form, which is attached.
7.      Clients and staff are asked to continue to follow basic personal sanitary protocol, including frequent hand washing, etc.
8.      We are advising that you continue to adhere strictly to our Sickness Policy, for both kids and any family member accompanying the child. No one should enter the premises with symptoms of illness and should remain off premises for 24 hour following their final symptoms. This includes all coughs, sore throats, runny noses, etc, despite of what you believe the reason to be (ie allergies, common cold, etc).

Although we plan to begin to physically reopen at this time with the highest level of precautions being taken, we understand this may not be an option for some of our families. We are continuing to offer virtual services. This is another mode of us to deliver high quality services to your child to prevent regression and continue with their progress. We have seen tremendous success with this delivery method over the past several weeks. ALL group therapy offerings will remain virtual only at this point.
Our business office will begin contacting families on Monday, May 4th to offer in-person slots beginning on May 18th, should you be interested. 

We thank you all very much for your continued support during these challenging and worrisome times. As a small business, it is only thru our families that continue to support us that we can remain open and offering services to your children. We truly thank you from the bottom of our hearts and we cannot wait to begin to see you all again!

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